FAQ

Is membership free?

Of course! Everyone can join our community and share their memories. Basic membership is always free.

What are the limitations of the Basic membership?

The only limitation of the Basic membership is a limit on the number of albums you can create, the number of photos you can upload, and the number of users you can give rights to in your diary.

How do I create a Babiry account?

To create a Babiry account, follow these steps:

1. Go to the Babiry website or app.
2. Click the Sign up button.
3. Enter your email address, password, and desired username.
4. Click the Create account button.

How do I log in to my Babiry account?

To log in to your Babiry account, follow these steps:

1. Go to the Babiry website or app.
2. Click the Sign in button.
3. Enter your email address and password.
4. Click the Log in button.

I forgot my password. How can I reset it?

Don't worry, you can reset it. Just click the Forgot password? link on the login page. We will send you a link to your email address where you can create a new password.

How do I create a Babiry account using Facebook?

To create a Babiry account using Facebook, follow these steps:

1. Go to the Babiry website or app.
2. Click the Sign up with Facebook button.
3. Sign in to your Facebook account.
4. Babiry will import your basic information from Facebook, including your name, email address, and profile photo.
5. You can then choose to update your account information, such as your username or password.
6. Click the Create account button.

Your Babiry account will be created and you will be logged in.

Additional information:

• Babiry will only import the following information from Facebook:
  • Your name
  • Your email address
  • Your profile photo
• You can choose to update your account information, such as your username or password.

How secure is my password on Babiry?

Your password is stored using a one-way encryption algorithm. This means that your password is scrambled into a new form that cannot be reversed. Even if someone were to access our systems, they would not be able to read your password.
If you forget your password, we will not be able to send it to you. We will have to generate a new password for you.

Why do I need to enter my email address?

We use your email address to contact you if you forget your password or if we have any important updates. We will never send you anything you haven't asked for, and we will never share your email address with third parties.

Will my email address be sold or used for promotional purposes?

We will never sell your email address or use it for any other purpose without your consent. We respect your privacy and will only use your email address to contact you about Babiry or to send you important updates.

How do I change my profile picture?

To change your profile picture, go to your account settings and click on the Change profile picture button. You can then upload a new picture from your computer.

Can I change my username?

We do not normally allow users to change their usernames. However, we may be able to make an exception if you have a valid reason for wanting to change your username. Please contact support and explain why you want to change your username and to what. We will then review your request and let you know if it is possible.

Can I change my email address?

Yes, you can change your email address in your account settings. We will send you a verification email to your new email address. Once you have verified your new email address, it will be your primary email address for your account.
Please note that your email address can only be registered once on the site and must not be in use by any existing account.

How do I close my account?

To close your account, please contact us through our contact page.
On our contact page, you can find a form that you can fill out to request account closure. You will need to provide your username and the reason why you are closing your account.
Once we have received your request, we will process it and close your account as soon as possible.

How to change your diary's avatar

To change your diary's avatar, follow these steps:

1. Go to your diary's administration page.
2. Click on the Pen icon next to the avatar.
3. You can then choose to:
   • Upload a new image from your computer.
   • Select an image from your diary's uploaded images.
   • Remove your current image (if you don't want an avatar).

How to change the header image of your diary

To change the header image of your diary, follow these steps:

1. Go to your diary's homepage.
2. If you have not already uploaded a main image, click on the header of the page.
3. An icon will pop up in the right corner of the header image. Click on the icon that says "Change cover".
4. You can then upload a new image from your computer or select an image from your diary's uploaded images.

NOTE: For best resolution, use dimensions of 1110px wide and 300px high. The image must be at least 800px wide and 150px high.

Can I protect my diary and decide who can read it?

You can decide how open you want your diary to be. In the settings, you have the following options:

• Only open for me: Only you and any co-owners have the right to read the diary. The diary will not be visible to visitors.
• Open to all visitors: The diary is open to all visitors, whether they are logged onto the page or not.
• Password protected: Visitors must enter a password that you have chosen to visit the diary. Without this password, visitors will not be able to read your diary.
• Only open for members: Only authenticated users have permission to read your diary.

NOTE: The name, description, and avatar are public information and readable for visitors. When your diary is private, even this information is hidden.

How to add a child to my diary

To add a child to your diary, follow these steps:

1. Go to your diary's homepage.
2. Click on the Add Child button in the header.
3. Enter the child's name.
4. Select the child's age.
5. Click on the Create button.

The child will then be added to your diary.

How to add height and weight for a child

To add height and weight for a child, follow these steps:

1. Go to the child's profile.
2. Click on the Growth tab.
3. Click on the Add growth button. A dialog box will open.
4. Enter the date, length, and weight.
5. Click on the Save button.

The height and weight will be added to the child's profile.

How to add a progress for my child

To add a progress for your child, follow these steps:

• Go to the child's profile.
• Click on the Progress tab.
• Click on the Add progress button.
• Enter the date, title, and description of the progress in the dialog box.
• Click on the Save button.

The progress will be added to the child's profile.

How to create a photo album on Babiry

To create a photo album on Babiry, follow these steps:

1. Go to the Album page on the Babiry website or app.
2. Click the Create album button.
3. In the dialog box that appears, enter a title for your album.
4. Click the Create button.

Your album will be created and you will be able to start uploading photos.

Additional information:

• You can create an album for any purpose, such as organizing your photos by event, location, or topic.
• You can add photos to your album from your computer, phone, or other device.
• You can share your album with others by clicking the Share button.

How to upload photos to albums?

To upload photos to an album, you need to:

1. Open the album that you want to upload photos to.
2. Click on the "Add images" button.
3. You will see a box where you can drag and drop your photos to upload.
4. You can also click on the blue button, "Select images" to select pictures to upload.
5. Once you have selected the photos that you want to upload, click on the "Open" button.
6. The photos will be uploaded to the album.

Here are some additional things to keep in mind:

• You can upload multiple photos at the same time.
• The photos that you upload must be in a supported format, such as JPEG, PNG, or GIF.
• The size of the photos that you upload must be within the specified limits.

How many photos can I upload to a photo album?

The number of photos you can upload to a photo album depends on the size of the photos and the type of account you have.

• On a free account, you can upload up to 100 photos per album. The total number of photos you can upload to your diary is also limited to 100.
• On a paid account, the photo limit per album is higher. The exact limit depends on the plan you choose.

If you try to upload more photos than the limit, you will receive an error message.

How can I control who can see my photos in a photo album?

You can control who can see your photos in a photo album by setting the privacy setting for the album. There are three privacy settings available:

• Private: Only you and the invited members of your diary can see the album.
• Only logged in users: Only users who are logged in to Babiry can see the album.
• Open to everyone: Anyone can see the album.

To change the privacy setting for an album, go to the album's page and click on the Edit button. Select the desired privacy setting and click on the Save button.

Can I delete my album?

You can delete any album that you have created, except for system albums. System albums are created by Babiry and cannot be deleted.

Example of a system album:

• Uploaded avatars - This album contains all of the avatars that you have uploaded to Babiry.
• Covers - This album contains all of the covers that you have uploaded to Babiry.

How to suggest a new feature for Babiry

I understand that you have an idea for a new feature that you would like to see on Babiry. That's great! Babiry is always looking for ways to improve, and your suggestion could be the next big thing.

Here are a few ways that you can contact Babiry to suggest a new feature:

• Email: You can email your suggestion to [email protected]
• Social media: You can post your suggestion on Babiry's social media pages, such as Facebook, Twitter, or Instagram.
• Contact form: You can use our contact form on our website.

When you contact Babiry to suggest a new feature, be sure to include the following information:

• A clear and concise description of the feature you would like to see.
• Why you think this feature would be beneficial to Babiry users.
• Any specific examples or ideas that you have for how the feature could be implemented.

The more information you can provide, the better. Babiry's developers will appreciate your detailed feedback and will be more likely to consider your suggestion.

How to report inappropriate content on Babiry

If you find something inappropriate on Babiry, you can report it by following these steps:

1. Go to the Babiry website or app and find the content that you want to report.
2. Click on the three dots in the top right corner of the content.
3. Select "Report" from the menu.
4. Select the type of content that you are reporting.
5. Provide a brief description of the content that you are reporting.
6. Click on "Submit".

Babiry will review your report and take appropriate action.

Here are some additional things to keep in mind when reporting inappropriate content:

• Be as specific as possible when describing the content that you are reporting.
• Provide any relevant information, such as the username of the person who posted the content or the URL of the page where you found the content.
• If you are reporting child sexual abuse content, please contact the National Center for Missing and Exploited Children (NCMEC) at 1-800-THE-LOST (1-800-843-5678).

Thank you for helping to keep Babiry a safe and respectful environment for everyone.